SME Global Solutions Ltd (“we”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Address
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Project details you provide
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Any information submitted through contact or quote forms
b. Technical Information
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IP address
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Browser type
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Device information
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Pages visited
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Cookies and tracking data
c. Payment Information
If you make payments, basic billing details may be collected through secure third-party payment processors.
2. How We Use Your Information
We use your information to:
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Provide and manage our construction and related services
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Respond to inquiries, quote requests, or contact form submissions
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Improve website performance and user experience
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Send updates, service information, or marketing (only with consent)
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Maintain security and prevent fraudulent activity
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Fulfil legal or regulatory obligations
3. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve browsing experience
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Analyse website traffic
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Personalize content
You may disable cookies in your browser settings, but some features may stop working properly.
4. How We Share Your Information
We do not sell or rent your data.
Your information may only be shared with:
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Trusted contractors or service providers assisting in your project
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Payment processors (for secure transactions)
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Legal authorities if required by law
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Website hosting or security providers
All partners follow strict confidentiality and data protection rules.
5. Data Storage & Security
We take strong measures to safeguard your information, including:
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Secure servers and encryption
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Restricted access to authorized personnel
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Regular website security checks
However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights (GDPR Compliance)
If you are a UK or EU resident, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Object to certain processing
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Withdraw consent for marketing
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Request data portability
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File a complaint with the ICO (UK)
To exercise your rights, contact us at the details below.
7. Data Retention
We retain personal information only for as long as required:
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To complete your project
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For business or legal requirements
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For financial or auditing purposes
After this period, data is securely deleted.
8. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us.